Here's Our Frequently Asked Questions Page! If your question isn't here, please feel free to fill out the form at the bottom of the FAQ and we will answer you through email as well as add your question here!
How do I get a quote?
- You can get an art or fursuit quote by filling out the respective quote form! We have both linked in a small button near the top of the respective page and it will redirect you to a google form to fill out! We try to answer within 48 hours!
I'm under 18, can I commission you?
- We will only work with minors on art commissions that are SFW! Fursuit commissions will not be accepted if the buyer is under 18, sorry!
What do I do if I don't have a ref sheet/my ref sheet isn't clear?
- Thankfully we have teamed up with an artist who can provide ref sheets for fursuit commissions! Please check out @LinxsysArt on twitter or @Linxsys on Telegram! Their ref sheets run around $70+! For art commissions, we can work off a detailed description or a single piece of art of the character!
Do you take fursuit/art trades?
- We do! We are always looking to expand our fursuit hoard and will accept other items as well for fursuits! We are unable to take art for fursuits however, but will look into fursuit for fursuit or other items for fursuits! For art trades, we typically stray away from them as art is typically completed quickly. We usually accept art trades from artists around the same or higher quality as our own!
Do You Ship Internationally?
- We do! For art and merchandise related orders, we use USPS to ship internationally. For fursuits, we use DHL to ensure the item gets there safely and not lost.
Do You Require A DTD?
- For any project that is a 3/4ths Digi or fullsuit, we will require a DTD! A DTD (Duct Tape Dummy) is vital to making a suit that will fit you properly! We request that you do not make or send your DTD until we request it as we want the most recent shape of your figure to work off of to ensure it fits properly! If you need help on making a DTD, please view this tutorial! 8bit-works.weebly.com/dtd-tutorial.html
What measurements will you need for my suit?
- Depending on what you commission, we will need different measurements! For a head commission, we will need your head circumference as well as if you wear glasses or not! For armsleeves, we will need the circumference of your arm at your armpit, the circumference of your wrist, the circumference of your elbow and the length of your arm outstretched. Please let us know the length in full, from shoulder to elbow and elbow to wrist. Feetpaws will require your shoe size. Our handpaws are typically a one size fits all, but please let us know if your hands are larger or smaller than average!
What's my suit's warranty?
- Each suit and suit part will come with a 1 month warranty to repair anything that happens to the suit while worn normally. We will request for pictures of the popped seams/issues prior to sending it back to us for repairs. If we feel the suit was damaged intentionally/at the fault of misuse by the wearer, we reserve the right to request payment for the repairs or to decline the repair request.
How experienced are you with making fursuits?
- We will currently label our work as intermediate. We understand the basics of a suit and do our best to provide high quality work, but we are still learning with every suit made. We have only been making suits since 2020, however we are quickly increasing our quality and construction to provide even better quality for every part or suit ordered.
Do you take rush orders? Con deadlines, birthdays, ect?
- We do! However, we request a 3-4 month heads up prior to the deadline to ensure we can move you up in our queue and get everything done. In the event we are unable to make it to that deadline, we will refund a portion of the rush fee paid. Rush fees are typically non refundable and vary in cost.
Will you make a fursuit that looks like [insert existing fursuit/character]?
- We will not recreate any suit that is owned by anyone other than the buyer, nor a character that belongs to someone else. We are willing to take small inspiration off of other designs/characters out there, but nothing to promote direct copying of the existing character.
Will you draw a character that isn't mine?
- Only if you personally know the other character's owner (such as an SO or close friend) otherwise we will require the other party to confirm they are okay with their character being drawn. If we find that a character has been stolen and commissioned art of, we will not provide a refund and will turn over any finished artwork to the rightful owner.
What do your premade suits typically fit?
- Our premade suits are built to fit a 22-24in head, as I myself have a 22 1/2 in head and wear glasses. I do however live with others who have larger heads, so I can always check a premade suit to see if it fits larger heads. If you need me to do so, please contact me by emailing artzorastudios@gmail.com
If I order part of a suit, can I come back for a bodysuit/additional parts later?
- Always! We cannot guarantee the fabrics will match the exact same as fur batches fluctuate in color, but we can always try! We will typically request you pay for swatches from our manufacturers to match your suit and confirm with us before we purchase the furs.
Can I order just a few parts to match my current head/fursuit?
- Absolutely! We will request you order swatches from our manufacturers we use to ensure it is the correct or closest color to the existing parts. We will not order swatches and mail them to you. You must order them yourself and confirm with me if they are correct.
How do I clean my suit from you?
- Pretty easy! Handpaws, indoor feetpaws, bodysuits, 3/4ths and tails could be tossed into a washing machine and hung/laid out to dry! Heads we suggest buying a green machine and cleaning them using a mix of folex and water. Avoid spraying directly into the eyes of the suit. We recommend you bunch up paper towels and stuff them into the eye sockets for safety.
Do you refurbish/repair other maker's suits?
- We do! This is a case by case basis however. We will refurbish suits for an agreed upon amount depending on the severity of the repair/refurbish.
Where do you purchase materials from? Can you teach me to make a fursuit?
- We purchase our materials from a lot of different places! Our furs typically come from BigZ, Howl Fabrics, Mendels and rarely FursuitSupplies and Fabric.com. Our minky we source from BigZ and Fabric.com. Our vinyl is typically sourced from Fabric.com. We cannot offer to teach you how to make a fursuit as we are too busy to keep up with such a task like that on top of commissions and premades, however we will be happy to direct you to Matrices who has a ton of wonderful tutorials! www.matrices.net/tutorials.htm
- You can get an art or fursuit quote by filling out the respective quote form! We have both linked in a small button near the top of the respective page and it will redirect you to a google form to fill out! We try to answer within 48 hours!
I'm under 18, can I commission you?
- We will only work with minors on art commissions that are SFW! Fursuit commissions will not be accepted if the buyer is under 18, sorry!
What do I do if I don't have a ref sheet/my ref sheet isn't clear?
- Thankfully we have teamed up with an artist who can provide ref sheets for fursuit commissions! Please check out @LinxsysArt on twitter or @Linxsys on Telegram! Their ref sheets run around $70+! For art commissions, we can work off a detailed description or a single piece of art of the character!
Do you take fursuit/art trades?
- We do! We are always looking to expand our fursuit hoard and will accept other items as well for fursuits! We are unable to take art for fursuits however, but will look into fursuit for fursuit or other items for fursuits! For art trades, we typically stray away from them as art is typically completed quickly. We usually accept art trades from artists around the same or higher quality as our own!
Do You Ship Internationally?
- We do! For art and merchandise related orders, we use USPS to ship internationally. For fursuits, we use DHL to ensure the item gets there safely and not lost.
Do You Require A DTD?
- For any project that is a 3/4ths Digi or fullsuit, we will require a DTD! A DTD (Duct Tape Dummy) is vital to making a suit that will fit you properly! We request that you do not make or send your DTD until we request it as we want the most recent shape of your figure to work off of to ensure it fits properly! If you need help on making a DTD, please view this tutorial! 8bit-works.weebly.com/dtd-tutorial.html
What measurements will you need for my suit?
- Depending on what you commission, we will need different measurements! For a head commission, we will need your head circumference as well as if you wear glasses or not! For armsleeves, we will need the circumference of your arm at your armpit, the circumference of your wrist, the circumference of your elbow and the length of your arm outstretched. Please let us know the length in full, from shoulder to elbow and elbow to wrist. Feetpaws will require your shoe size. Our handpaws are typically a one size fits all, but please let us know if your hands are larger or smaller than average!
What's my suit's warranty?
- Each suit and suit part will come with a 1 month warranty to repair anything that happens to the suit while worn normally. We will request for pictures of the popped seams/issues prior to sending it back to us for repairs. If we feel the suit was damaged intentionally/at the fault of misuse by the wearer, we reserve the right to request payment for the repairs or to decline the repair request.
How experienced are you with making fursuits?
- We will currently label our work as intermediate. We understand the basics of a suit and do our best to provide high quality work, but we are still learning with every suit made. We have only been making suits since 2020, however we are quickly increasing our quality and construction to provide even better quality for every part or suit ordered.
Do you take rush orders? Con deadlines, birthdays, ect?
- We do! However, we request a 3-4 month heads up prior to the deadline to ensure we can move you up in our queue and get everything done. In the event we are unable to make it to that deadline, we will refund a portion of the rush fee paid. Rush fees are typically non refundable and vary in cost.
Will you make a fursuit that looks like [insert existing fursuit/character]?
- We will not recreate any suit that is owned by anyone other than the buyer, nor a character that belongs to someone else. We are willing to take small inspiration off of other designs/characters out there, but nothing to promote direct copying of the existing character.
Will you draw a character that isn't mine?
- Only if you personally know the other character's owner (such as an SO or close friend) otherwise we will require the other party to confirm they are okay with their character being drawn. If we find that a character has been stolen and commissioned art of, we will not provide a refund and will turn over any finished artwork to the rightful owner.
What do your premade suits typically fit?
- Our premade suits are built to fit a 22-24in head, as I myself have a 22 1/2 in head and wear glasses. I do however live with others who have larger heads, so I can always check a premade suit to see if it fits larger heads. If you need me to do so, please contact me by emailing artzorastudios@gmail.com
If I order part of a suit, can I come back for a bodysuit/additional parts later?
- Always! We cannot guarantee the fabrics will match the exact same as fur batches fluctuate in color, but we can always try! We will typically request you pay for swatches from our manufacturers to match your suit and confirm with us before we purchase the furs.
Can I order just a few parts to match my current head/fursuit?
- Absolutely! We will request you order swatches from our manufacturers we use to ensure it is the correct or closest color to the existing parts. We will not order swatches and mail them to you. You must order them yourself and confirm with me if they are correct.
How do I clean my suit from you?
- Pretty easy! Handpaws, indoor feetpaws, bodysuits, 3/4ths and tails could be tossed into a washing machine and hung/laid out to dry! Heads we suggest buying a green machine and cleaning them using a mix of folex and water. Avoid spraying directly into the eyes of the suit. We recommend you bunch up paper towels and stuff them into the eye sockets for safety.
Do you refurbish/repair other maker's suits?
- We do! This is a case by case basis however. We will refurbish suits for an agreed upon amount depending on the severity of the repair/refurbish.
Where do you purchase materials from? Can you teach me to make a fursuit?
- We purchase our materials from a lot of different places! Our furs typically come from BigZ, Howl Fabrics, Mendels and rarely FursuitSupplies and Fabric.com. Our minky we source from BigZ and Fabric.com. Our vinyl is typically sourced from Fabric.com. We cannot offer to teach you how to make a fursuit as we are too busy to keep up with such a task like that on top of commissions and premades, however we will be happy to direct you to Matrices who has a ton of wonderful tutorials! www.matrices.net/tutorials.htm